Shipping policy

Thank you for shopping with Soft Girl Society Co. We are committed to providing a smooth and reliable shipping experience.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). During high-volume periods or special releases, processing times may be slightly longer.

Shipping Rates

Standard Shipping: $8 for orders under $60

Free Standard Shipping: Orders $60 and up

Delivery Time

Standard shipping typically arrives within 5–10 business days after processing. Express shipping typically arrives within 2–5 business days after processing. Please note that delivery times are estimates and may vary depending on the shipping carrier and location.

Shipping Address

Customers are responsible for providing the correct shipping address at checkout. Soft Girl Society Co is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

Soft Girl Society Co is not responsible for lost or stolen packages once the order has been marked as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.

Shipping Delays

We are not responsible for delays caused by shipping carriers, weather conditions, or unforeseen circumstances.

Contact

If you have any questions about your shipment, please contact us at: softgirlsocietyco@gmail.com